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Support

For LogiRoot Enterprise AI Governance Platform customers.

Contact

Email: support@logirootai.com

Response time

  • Starter: first response within 2 business days.
  • Professional: first response within 1 business day.
  • Enterprise: first response within 4 hours; 24/7 incident escalation.

What to include

  • Your AWS Marketplace customer identifier or LogiRoot tenant name.
  • The endpoint or operation affected.
  • Approximate timestamp (UTC).
  • What you expected vs. what you observed.

Documentation

Self-service docs: docs.logirootai.com

Status

Service status updates will be published as they become available.